Union Shop Stewards are local union members who help members solve problems and organize within the local. A stewards key role is to be a vital link between the membership and the local’s elected leaders.

Some of a stewards duties include: day to day contact with members, handling and investigating members’ complaints, filing grievances for contract violations, supporting members at grievance hearings, meeting with other stewards, documenting problems in the workplace and informing the executive.

In order to assist our Shop Stewards in performing their function more effectively, CUPE Local 500 offers a Steward Orientation and Introduction to Stewarding Course.  Other shop steward and activist training workshops are offered through CUPE's Union Development Department. For more information, contact the CUPE Regional Office at 204-942-0343. For a listing of CUPE's Educational Courses, visit

Are you interested in becoming a Steward? If so, please contact a member of your unit executive or the Local 500 office at 204-942-1001.

If any member has a specific problem or requires more information in regards to a collective agreement matter, please contact a Union Shop Steward in your area, a member of your Unit Executive or your National Representative. If you do not know who your union representative is, please contact the Local 500 office at 204-942-1001 or email us at

Steward Resources:

Local 500 Grievance Form

The above Local 500 grievance form is a `fill in the blanks`word document.  Instructions to complete the form can be found directly on the document at the bottom of the page.  The Lcoal 500 office also maintains a stock of the in triplicate grievance forms for our shop stewards.  Please contact us at 204-942-1001 if you require assistance or have any questions.

Grievance Fact Sheet

The Grievance Fact Sheet is designed to assist stewards to keep a written record of what the grievance is about and what happens to it as it is processed through the various steps of the grievance procedure.

It is an important document and should be completed with care and accuracy. This document will provide the union representative with a complete history of the case. It will provide details of the grievance which may otherwise be overlooked or forgotten about.

When the grievance is finalized, the completed form should be placed in the local union’s file for future reference. Copies should also be given to the CUPE Representative.

Stewards Handbook

The purpose of this handbook is to give newly appointed stewards an outline of their duties, where they can turn for advice and the names of CUPE Education Department courses that will help them to be more effective. This handbook is an introduction to stewarding. It is not an exhaustive guide

Union Education

Click the above link for more information about the educational opportunities available through CUPE.